By Adam Zuchetti & Sasha Karen
September 13, 2016
Don’t think your business is stuck for options for shipping goods to customers. There is now a wealth of logistics services supporting the booming
e-commerce space, delivering big cost and time savings for SMEs.
Retailers, manufacturers, raw material suppliers and more are dependent on the logistics sector to deliver their goods to customers or to supply parts, materials or important documentation to stakeholders in a timely manner.
Traditionally, businesses relied on the national postal service, Australia Post, to ship goods.
By Spencer Soper
September 8, 2016 - 10:31 AM AEST
Small items commonly shipped from China now Prime eligible
Amazon looks to beat rival marketplaces on speed of delivery
Amazon.com Inc. is speeding the delivery of USB cables, smartphone screen protectors, cosmetics and other small, flat items in its continuing push against rival marketplaces that help overseas manufacturers and suppliers sell directly to U.S. shoppers.
The Seattle-based company notified merchants Wednesday that such items would now be delivered to Amazon Prime members within five business days, down from eight previously, according to an e-mail obtained by Bloomberg. That makes Amazon delivery of small, inexpensive items from China, for example, much faster than the two weeks to 30 days it can take using marketplaces owned by Alibaba Group Holding Ltd., EBay Inc. and Wish.com.
Amazon wants quick delivery, which has helped it dominate online shopping in the U.S., to further differentiate itself from competitors in cross-border e-commerce. U.S. online shoppers will spend about $30 billion this year on cross-border transactions, a 10 percent increase from 2015, with China the leading source of goods purchased, according to a February report by EMarketer. An Amazon spokesman declined to comment on the delivery changes.
The move comes two months after Amazon slashed shipping fees it charges merchants who sell items through the company’s Fulfillment By Amazon Small and Light program, introduced last year to offer shoppers free shipping with no minimum order size on thousands of popular small items, most of which cost $10 or less.
“I expect the small and light program to explode in volume,” said Neil Ackerman, a former Amazon executive who started the program and now heads e-commerce initiatives at Mondelez International. “Wish.com and other marketplaces won’t be able to compete with Amazon when it comes to speed or customer service.”
Amazon continues to refine the small and light delivery system to blunt competition from rival marketplaces that help Chinese merchants ship directly to U.S. shoppers through the ePacket program. EPacket is an agreement between the U.S. Postal Service and China Post that provides Chinese merchants cheap access to U.S. shoppers on small packages weighing as much as 4.4 pounds (1.7 kilograms).
Chinese merchants selling on Amazon can ship orders through ePacket, meaning Amazon gets less money than if it had handled packing and delivery, and those sales take longer to reach customers.
Amazon pitches its quick delivery and proximity to U.S. shoppers to encourage Chinese manufacturers and suppliers to ship the items directly to the company’s warehouses. Another incentive is to make the products Prime eligible, which lets them reach Amazon’s most loyal shoppers who pay $99 a year for delivery discounts.
By reducing the price of shipping such items and speeding their delivery, Amazon is looking to win both merchants selling the items and customers who want them quickly. Amazon shoppers in the U.S. order tens of millions of units annually that fit the small and light dimensions, according to company documents reviewed by Bloomberg News.
View the original article here
Watch Next: What Amazon's 'Prime Air' Means for FedEx and UPS
By Damon Kitney
The Australian - February 8, 2016
Two of the world's biggest logistics companies have joined forces to offer Australians a better choice of delivery options for goods purchased from overseas over the internet.
DHL Express, an arm of the world’s largest logistics company Deutsche Post, has forged an alliance with Hubbed, an Australian company which arranges parcel deliveries and returns using a national network of more than 680 newsagents.
The partnership will offer customers expanded pick-up options to collect parcels arriving from overseas from Hubbed newsagents nationwide. So far DHL has accessed 200 of the newsagents in the Hubbed network. Hubbed is 30 per cent
owned by powerhouse Asian logistics group Singapore Post.
Gary Edstein, senior vice president, DHL Express Oceania, said the alliance was the first step in the group’s plan to build a nationwide network of pick-up outlets that could also include retailers and service stations. It will be in both metropolitan and regional Australia.
The group, which has half the air express market into and out of Australia, already works closely with Australia Post.
“We will build the perfect network and allow our customers to make the choice what network they want to use and what drop point they want to access;” Mr Edstein said.
“I envisage over the next 18 months to 2 years, I would want to develop a network that had 2000 locations. That allows the customer to make the choice.”
Woolworths has a partnership with eBay that allows shoppers to select their local Woolworths or Big W store as one of the delivery options for parcels.
DHL Express has seen double-digit volume growth as more businesses and consumers look to sell or buy goods online.
“Our inbound volumes are still strong but our outbound volumes are really significant. So the Australian dollar has had an impact,” Mr Edstein said.
It comes as the general battle for share of business to consumer traffic from internet purchases intensifies between the likes of Australia Post, the Japan Post-owned Toll Holdings, Star Track Express, UPS and the Singapore Post owned Couriers Please.
“Hubbed believes newsagents are the answer to bringing physical and online retail together, making shopping more convenient. By introducing the DHL Express Online customers to their value, newsagents can return to the centre of the community, where they belong,'' said David McLean, CEO of Hubbed.
In partnership with the Mark Bouris-led listed technology group TZ, Couriers Please is also fast-tracking the deployment of POPStations, parcel lockers allowing customers to pick up their delivery at a newsagent 24 hours a day, which can be controlled via smartphones.
TZ, which had a troubled history before Mr Bouris became executive chairman in 2009, supplies the locking system for POPStation lockers being rolled out by SingPost in Singapore. Couriers Please is also rolling out a new parcel pick-up system across the nation allowing its customers to send a package anywhere in the world from a residential address.
How SMEs can cut freight costs by 50%
Amazon Cuts Delivery Times in Threat to Alibaba, EBay, Wish.com
DHL, HUBBED unite in bid to deliver more